FAQ
FAQ
- What payment methods do you offer?
We support a variety of payment methods, including credit cards, debit cards, PayPal, and Apple Pay. All payment methods are securely encrypted to ensure that your payment information is safe and secure. - What are your delivery areas?
We provide domestic delivery services and support some international delivery. The specific countries and regions that can be delivered can be viewed at checkout. If you have any specific delivery requirements, please contact our customer service team. - How long does it take to deliver?
The delivery time of your order depends on your location and the delivery method you choose. Generally, domestic orders are delivered within 1-5 business days. International orders may take longer and the specific delivery time will be displayed at checkout. - How do I track my order?
You can check the status of my order through the “My Orders” page on our website. Once the order is shipped, we will send a tracking number by email to let you know the delivery status of the package. - How do I return or exchange an item?
If you are not satisfied with your purchase, you can apply for a return or exchange within 30 days after receiving the item. Please make sure the item is unused and in its original packaging. For more details on returns and exchanges, please refer to our Return Policy. - How to contact us?
You can contact us in the following ways:
● Email: OGBEVIRE@redmapleogbevire.com
● Phone: 3466751475 - Do your products have warranty or quality assurance?
Yes, all our products have a certain quality assurance period. If the product you received has quality problems, you can apply for return or exchange within the warranty period. For specific warranty policies, please refer to our Return and Warranty Terms.
